Your questions, answered
AI assistant · FAQ
What is an AI assistant for a business?
It is an assistant powered by artificial intelligence that lives on your website and talks with your visitors 24/7: it answers questions, gives prices and hours, books appointments and captures leads, using your business's real information. When something falls outside what it knows, or the customer wants a person, it hands them straight to your WhatsApp.
Is it the same as a chatbot?
They look alike, but no. Template bots follow a script of buttons and canned answers; the moment a customer goes off-script, they get stuck. An AI assistant understands questions in natural language, answers with your real information and keeps the conversation going. That is why it converts more and frustrates less.
How much does an AI assistant cost and how is it billed?
Two parts: a one-time implementation (I design it, train it and leave it running) plus a monthly retainer to maintain and improve it. The price is set for your country and shown above in your currency. No per-message fees, no surprises. The initial audit is free and gets credited to the project.
Do I need to connect WhatsApp, Instagram or Facebook?
No. Your assistant lives on your website, which is where people arrive from Google and your ads. It does not plug into WhatsApp or social platforms (that route involves verifications and a fee on every message); instead, when someone wants to talk to a person, it hands them straight to your regular WhatsApp. You get the best of both: instant answers and the human touch when it matters.
Does it replace someone on my team?
No. It takes the repetitive work off your team (the same questions as always, booking, filtering) so their time goes to what actually closes sales. When a conversation gets serious, it passes it to you or your people on WhatsApp.
What information does it answer with, and who trains it?
I train it with your real information: your services, prices, hours, frequent questions and the way you talk to your customers. It does not make things up: it answers within what your business defines, and when something falls outside that, it defers to human contact.
How do I know what the assistant talks about with my customers?
No need to read every chat. Your WhatsApp pings you when a new visitor writes, and once the conversation wraps up you get it condensed: what the person was after, their details, and anything left open. Each exchange is also stored in your email, so nothing slips by while you are away.
What about privacy and my customers' data?
The data from every conversation is yours. Because it lives on your own site and not on third-party platforms, there are fewer places for data to leak. The assistant collects only what is needed to help (name, contact, reason) and handles it under the applicable data-protection rules, with a clear privacy notice for your customers.
When is an AI assistant a good idea, and when not yet?
It makes sense when you already have a website with traffic and questions you cannot answer fast enough. If your business does not get visitors yet, or the foundation is not ready, I build that first: automating on top of weak foundations does not pay. I will tell you straight in the analysis.
